Terms of service

OVERVIEW
Welcome to VØID! The terms “we”, “us” and “our” refer to VØID. VØID operates this store and website, including all information, content, features, tools, products, and services, in order to provide you, the customer, with an optimal shopping experience (the “Services”). VØID is powered by Shopify, which enables us to provide you with the Services.

The following terms and conditions, together with any policies referenced herein (“Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you must not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your state or province of residence, and that you have given consent for any minor dependents to use the Services on devices you own or manage.

To use the Services, including browsing our online store or purchasing products, you may be required to provide information such as your email address and billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete, and that you have the necessary rights to provide such information.

You are responsible for your account activity and for maintaining the confidentiality of your login credentials. You must not transfer, sell, assign, or license your account to any third party.


SECTION 2 – OUR PRODUCTS
We strive to present our products and services as accurately as possible. However, product colors and appearance may vary depending on your device and its settings.

We do not guarantee that the appearance or quality of products will meet your expectations or exactly match what is displayed online.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue products or limit quantities by person, region, or jurisdiction.


SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. VØID reserves the right to accept or reject any order at its sole discretion. An order is not confirmed until it has been accepted by VØID.

Payment must be received and processed before acceptance. Please review your order carefully before submission, as cancellations may not be possible after acceptance.

If an order is rejected, modified, or canceled, we will notify you via the contact details provided.

Purchases are subject to our Refund Policy [LINK].

You confirm that purchases are for personal or household use only and not for resale or export.


SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the one displayed at the time of order submission and confirmed via email.

Unless otherwise stated, prices do not include taxes, customs duties, or shipping costs.

You agree to provide accurate billing and payment information and to promptly update any changes.

You represent that:
(i) your payment information is accurate
(ii) you are authorized to use the payment method
(iii) charges will be honored
(iv) you will pay all applicable costs, including taxes and shipping


SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates and not guaranteed.

We are not liable for delays caused by carriers, customs, or external factors.

Ownership and risk transfer to you once the products are handed over to the carrier.


SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services (including trademarks, branding, text, images, graphics, videos, and design) is owned by VØID or its licensors and is protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes.

You must not reproduce, distribute, modify, or exploit any content without written consent.

All rights not expressly granted are reserved.


SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control or monitor.

These tools are provided “as is” without warranties or endorsements.

Your use of such tools is at your own risk and subject to third-party terms.


SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their content or accuracy.

Accessing third-party websites is at your own risk.

Any issues related to third-party products or services must be addressed directly with those providers.


SECTION 9 – RELATIONSHIP WITH SHOPIFY
VØID uses Shopify to provide the Services. However, all purchases are made directly with VØID.

Shopify is not responsible for transactions, products, or any damages arising from purchases.

You release Shopify from any related claims.


SECTION 10 – PRIVACY POLICY
All personal data is handled according to our Privacy Policy [LINK] and, where applicable, Shopify’s Privacy Policy.

By using the Services, you acknowledge that your data may be processed and transferred internationally to provide and improve the Services.


SECTION 11 – FEEDBACK
By submitting feedback, you grant us a worldwide, perpetual, royalty-free license to use it for any purpose, including commercial use.

You confirm that:

  • you own the rights to your feedback
  • it does not violate any laws or third-party rights

We are not obligated to keep feedback confidential or compensate you.


SECTION 12 – ERRORS AND OMISSIONS
Information on the site may contain errors or inaccuracies.

We reserve the right to correct errors, update information, or cancel orders at any time without notice.


SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes.

You agree not to:

  • violate any laws
  • infringe intellectual property rights
  • harass or harm others
  • spread false information
  • distribute spam or malware
  • impersonate others
  • interfere with system security

We reserve the right to suspend or terminate accounts for violations.


SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time without notice.

You remain responsible for any outstanding obligations.

Certain provisions will survive termination (e.g., intellectual property, liability limitations).


SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted, secure, or error-free use.

Some jurisdictions may not allow certain warranty exclusions.


SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, VØID and its partners shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or revenue.


SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold VØID, Shopify, and affiliates harmless from any claims arising from:

  • your violation of these Terms
  • your breach of laws or third-party rights
  • your use of the Services

SECTION 18 – SEVERABILITY
If any provision is found invalid, the remaining provisions will remain in effect.


SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver.

These Terms constitute the entire agreement between you and VØID.


SECTION 20 – ASSIGNMENT
You may not transfer your rights without our consent.

We may assign our rights without notice.


SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where VØID is based.

You agree to the jurisdiction of the relevant courts.


SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Changes will be posted on this page.

Continued use of the Services constitutes acceptance of the updated Terms.


SECTION 24 – CONTACT INFORMATION
Questions about the Terms should be sent to:

support@void-factories.com

Contact details:

info@void-factories.com