Shipping policy
Shipping Policy
Order Processing
All products are made-to-order through our selected production partners.
Processing times generally range from 2 to 5 business days. During periods of high demand, these timelines may vary slightly.
Delivery Times
Once handed over to the courier, orders are typically delivered within:
- Europe: 3–7 business days
- United States: 3–6 business days
- Rest of the world: 5–10 business days
Delivery times may vary depending on the destination and external logistical factors.
Split Shipments
To ensure the best quality and efficient delivery times, we work with multiple production and distribution centers.
For this reason, items within the same order may be shipped separately and arrive at different times.
No additional costs will be charged to the customer in these cases.
Shipping Costs
Shipping fees are calculated at checkout.
We offer free shipping on all orders over €79.
International Duties and Taxes
For shipments outside the European Union, any customs duties or local taxes are the responsibility of the recipient.
These costs are not under our control and vary depending on the destination country’s regulations.
Order Tracking
Once your order has been shipped, you will receive an email containing a tracking link to monitor your shipment in real time.
Shipping Address
Please carefully check the address entered at checkout.
We cannot guarantee free reshipment in case of incorrect details provided by the customer or failed delivery due to recipient absence.
Customer Support
For any shipping-related inquiries, our customer service team is available to assist you at every stage of your order.